Overview / Companies / NISSAN MOTOR ACCEPTANCE COMPANY LLC
NISSAN MOTOR ACCEPTANCE COMPANY LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
992
Change vs prior 12 months
+17%
848 prior
Complaints on record (all-time)
5,398
Answered on time
97.2%
Closed with relief
0.1%
monetary or non-monetary
Most-complained product
Vehicle loan or lease
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report264
Managing the loan or lease114
Improper use of your report103
Took or threatened to take negative or legal action93
Repossession92
Problem with a company's investigation into an existing problem86
Problems at the end of the loan or lease85
Attempts to collect debt not owed45
Getting a loan or lease38
False statements or representation18
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.