A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Ocwen Financial Corporation

Ocwen Financial Corporation

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

1,608

Change vs prior 12 months

+38.5%

1,161 prior

Complaints on record (all-time)

37,909

Answered on time

99.9%

Closed with relief

0.6%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Struggling to pay mortgage

By product (last 12 months)

Credit reporting or other personal consumer reports133

Debt collection27

Money transfer, virtual currency, or money service5

Debt or credit management4

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Struggling to pay mortgage650

Trouble during payment process604

Incorrect information on your report140

Applying for a mortgage or refinancing an existing mortgage68

Closing on a mortgage57

Problem with a company's investigation into an existing problem43

Took or threatened to take negative or legal action13

Attempts to collect debt not owed7

Improper use of your report7

Problem with customer service4

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

Ocwen Financial Corporation: CFPB Complaints | MoneyWatchUSA