Overview / Companies / OneMain Finance Corporation
OneMain Finance Corporation
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
3,907
Change vs prior 12 months
+26.4%
3,091 prior
Complaints on record (all-time)
12,319
Answered on time
100%
Closed with relief
5.9%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report864
Improper use of your report706
Took or threatened to take negative or legal action447
Attempts to collect debt not owed324
Problem with a company's investigation into an existing problem250
Struggling to pay your loan166
Charged fees or interest you didn't expect136
Problem when making payments91
False statements or representation88
Communication tactics80
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.