Overview / Companies / ONLINE Information Services, Inc.
ONLINE Information Services, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,232
Change vs prior 12 months
+65.8%
743 prior
Complaints on record (all-time)
3,928
Answered on time
100%
Closed with relief
23.8%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed438
Took or threatened to take negative or legal action225
Written notification about debt179
Incorrect information on your report134
False statements or representation117
Improper use of your report69
Problem with a company's investigation into an existing problem43
Communication tactics15
Electronic communications5
Threatened to contact someone or share information improperly2
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.