Overview / Companies / OPORTUN FINANCIAL CORPORATION
OPORTUN FINANCIAL CORPORATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
717
Change vs prior 12 months
+65.6%
433 prior
Complaints on record (all-time)
2,160
Answered on time
99.6%
Closed with relief
1.5%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report204
Took or threatened to take negative or legal action201
Attempts to collect debt not owed81
Improper use of your report58
Problem with a company's investigation into an existing problem54
Written notification about debt25
Charged fees or interest you didn't expect13
False statements or representation13
Communication tactics10
Getting the loan8
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.