Overview / Companies / Opportunity Financial, LLC
Opportunity Financial, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
832
Change vs prior 12 months
+41.5%
588 prior
Complaints on record (all-time)
2,085
Answered on time
100%
Closed with relief
0.8%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report226
Took or threatened to take negative or legal action171
Attempts to collect debt not owed85
Charged fees or interest you didn't expect73
Problem with a company's investigation into an existing problem62
Improper use of your report47
False statements or representation40
Struggling to pay your loan38
Written notification about debt24
Problem with the payoff process at the end of the loan10
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.