MoneyWatchUSA

A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Optio Solutions, LLC

Optio Solutions, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months
468
Change vs prior 12 months
+97.5%
237 prior
Complaints on record (all-time)
889
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed

By product (last 12 months)

Debt collection376
Credit reporting or other personal consumer reports92

By problem (last 12 months)

Attempts to collect debt not owed141
Took or threatened to take negative or legal action79
Written notification about debt72
False statements or representation69
Incorrect information on your report67
Problem with a company's investigation into an existing problem14
Communication tactics9
Improper use of your report9
Electronic communications4
Problem with a company's investigation into an existing issue2

Where complainants live (last 12 months)

Texas115
Florida62
Georgia45
California33
Illinois21
North Carolina19
Maryland16
Nevada16
Alabama15
Arizona15

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.