Overview / Companies / Perpay, Inc.
Perpay, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
180
Change vs prior 12 months
+176.9%
65 prior
Complaints on record (all-time)
260
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report70
Attempts to collect debt not owed20
Problem with a company's investigation into an existing problem16
Improper use of your report10
Took or threatened to take negative or legal action8
Problem with a purchase shown on your statement7
Other features, terms, or problems5
False statements or representation4
Getting a credit card4
Charged fees or interest you didn't expect3
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.