A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / PLANET HOME LENDING, LLC

PLANET HOME LENDING, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

521

Change vs prior 12 months

+85.4%

281 prior

Complaints on record (all-time)

1,879

Answered on time

100%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports74

Debt collection12

Debt or credit management1

Money transfer, virtual currency, or money service1

By problem (last 12 months)

Trouble during payment process222

Struggling to pay mortgage150

Incorrect information on your report77

Closing on a mortgage22

Problem with a company's investigation into an existing problem20

Applying for a mortgage or refinancing an existing mortgage8

Attempts to collect debt not owed5

Credit monitoring or identity theft protection services4

Improper use of your report4

False statements or representation3

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.