Overview / Companies / PNC Bank N.A.
PNC Bank N.A.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
3,783
Change vs prior 12 months
+32%
2,865 prior
Complaints on record (all-time)
32,295
Answered on time
100%
Closed with relief
7%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account1,257
Problem with a lender or other company charging your account285
Incorrect information on your report272
Trouble during payment process224
Closing an account216
Problem caused by your funds being low208
Opening an account124
Fraud or scam119
Problem with a company's investigation into an existing problem106
Improper use of your report103
Where complainants live (last 12 months)
Florida412
Pennsylvania405
Texas397
New Jersey250
Illinois218
Ohio216
California204
Maryland186
Georgia169
Michigan150
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.