A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Professional Recovery Management

Professional Recovery Management

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

364

Change vs prior 12 months

+101.1%

181 prior

Complaints on record (all-time)

1,155

Answered on time

39.8%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Debt collection

Most common problem

Attempts to collect debt not owed

By product (last 12 months)

Debt collection300

Credit reporting or other personal consumer reports63

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Attempts to collect debt not owed105

Took or threatened to take negative or legal action78

Written notification about debt57

False statements or representation51

Incorrect information on your report32

Problem with a company's investigation into an existing problem17

Improper use of your report12

Communication tactics6

Electronic communications3

Credit monitoring or identity theft protection services2

Where complainants live (last 12 months)

South Carolina58

North Carolina33

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.