A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / RANDOLPH-BROOKS FEDERAL CREDIT UNION

RANDOLPH-BROOKS FEDERAL CREDIT UNION

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

261

Change vs prior 12 months

+94.8%

134 prior

Complaints on record (all-time)

710

Answered on time

100%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account107

Credit reporting or other personal consumer reports41

Vehicle loan or lease31

Debt collection29

Money transfer, virtual currency, or money service19

Payday loan, title loan, personal loan, or advance loan4

By problem (last 12 months)

Managing an account66

Incorrect information on your report27

Problem with a lender or other company charging your account22

Took or threatened to take negative or legal action16

Problem with a company's investigation into an existing problem15

Fraud or scam14

Problem with a purchase shown on your statement14

Managing the loan or lease12

Problem caused by your funds being low8

Repossession8

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

RANDOLPH-BROOKS FEDERAL CREDIT UNION: CFPB Complaints | MoneyWatchUSA