Overview / Companies / REGIONS FINANCIAL CORPORATION
REGIONS FINANCIAL CORPORATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,249
Change vs prior 12 months
+26%
991 prior
Complaints on record (all-time)
10,124
Answered on time
100%
Closed with relief
15.8%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account343
Incorrect information on your report143
Problem caused by your funds being low127
Problem with a lender or other company charging your account67
Closing an account66
Took or threatened to take negative or legal action54
Trouble during payment process46
Problem with a company's investigation into an existing problem43
Improper use of your report41
Attempts to collect debt not owed31
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.