Overview / Companies / Relay Financial (US), Corp.
Relay Financial (US), Corp.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
222
Change vs prior 12 months
+246.9%
64 prior
Complaints on record (all-time)
332
Answered on time
77.5%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account110
Closing an account67
Opening an account11
Problem with a lender or other company charging your account9
Other transaction problem8
Fraud or scam7
Money was not available when promised6
Confusing or missing disclosures1
Other features, terms, or problems1
Problem with a purchase shown on your statement1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.