Overview / Companies / ROBINHOOD MARKETS INC.
ROBINHOOD MARKETS INC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
1,715
Change vs prior 12 months
-5%
1,805 prior
Complaints on record (all-time)
4,785
Answered on time
94.8%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Money transfer, virtual currency, or money service
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account269
Problem with a purchase shown on your statement248
Other transaction problem187
Money was not available when promised139
Fraud or scam114
Trouble accessing funds in your mobile or digital wallet104
Closing an account73
Other features, terms, or problems67
Other service problem63
Fees or interest54
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.