A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Rocket Mortgage, LLC

Rocket Mortgage, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

3,331

Change vs prior 12 months

—

Complaints on record (all-time)

8,901

Answered on time

100%

Closed with relief

0.5%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports411

Debt collection64

Money transfer, virtual currency, or money service7

Debt or credit management4

Payday loan, title loan, personal loan, or advance loan3

Checking or savings account2

By problem (last 12 months)

Trouble during payment process1,592

Struggling to pay mortgage672

Incorrect information on your report321

Applying for a mortgage or refinancing an existing mortgage253

Closing on a mortgage199

Problem with a company's investigation into an existing problem137

Improper use of your report62

Took or threatened to take negative or legal action26

Attempts to collect debt not owed24

Credit monitoring or identity theft protection services8

Where complainants live (last 12 months)

Pennsylvania136

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

Rocket Mortgage, LLC: CFPB Complaints | MoneyWatchUSA