A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

351

Change vs prior 12 months

+0.9%

348 prior

Complaints on record (all-time)

3,020

Answered on time

98.3%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports24

Debt collection16

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Trouble during payment process238

Struggling to pay mortgage40

Incorrect information on your report22

Problem with a company's investigation into an existing problem12

Took or threatened to take negative or legal action11

Closing on a mortgage10

Applying for a mortgage or refinancing an existing mortgage7

Attempts to collect debt not owed5

Credit monitoring or identity theft protection services2

Improper use of your report2

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.