Overview / Companies / SCHOOLSFIRST FEDERAL CREDIT UNION
SCHOOLSFIRST FEDERAL CREDIT UNION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
179
Change vs prior 12 months
+65.7%
108 prior
Complaints on record (all-time)
680
Answered on time
100%
Closed with relief
3.4%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report31
Managing an account27
Took or threatened to take negative or legal action25
Attempts to collect debt not owed13
Problem with a company's investigation into an existing problem13
Problem with a lender or other company charging your account11
Improper use of your report8
False statements or representation6
Problem with a purchase shown on your statement6
Written notification about debt5
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.