Overview / Companies / Self Financial Inc.
Self Financial Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
5,023
Change vs prior 12 months
—
Complaints on record (all-time)
12,510
Answered on time
99.3%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Credit reporting or other personal consumer reports
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report1,817
Took or threatened to take negative or legal action737
Attempts to collect debt not owed656
Problem with a company's investigation into an existing problem595
Improper use of your report500
False statements or representation135
Written notification about debt107
Closing your account70
Problem with a purchase shown on your statement63
Getting a credit card45
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.