A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / SERVICEMAC, LLC

SERVICEMAC, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

227

Change vs prior 12 months

+170.2%

84 prior

Complaints on record (all-time)

508

Answered on time

100%

Closed with relief

8.8%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports20

Money transfer, virtual currency, or money service2

Debt or credit management1

By problem (last 12 months)

Trouble during payment process111

Struggling to pay mortgage59

Incorrect information on your report26

Applying for a mortgage or refinancing an existing mortgage10

Closing on a mortgage8

Problem with a company's investigation into an existing problem7

Improper use of your report2

Problem with customer service2

Unable to get your credit report or credit score1

Unexpected or other fees1

Where complainants live (last 12 months)

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.