A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Shellpoint Partners, LLC

Shellpoint Partners, LLC

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

4,087

Change vs prior 12 months

—

Complaints on record (all-time)

19,385

Answered on time

92.8%

Closed with relief

0.2%

monetary or non-monetary

Most-complained product

Mortgage

Most common problem

Trouble during payment process

By product (last 12 months)

Credit reporting or other personal consumer reports461

Debt collection125

Debt or credit management15

Payday loan, title loan, personal loan, or advance loan6

Checking or savings account4

Money transfer, virtual currency, or money service1

By problem (last 12 months)

Trouble during payment process2,085

Struggling to pay mortgage901

Incorrect information on your report423

Problem with a company's investigation into an existing problem169

Applying for a mortgage or refinancing an existing mortgage158

Closing on a mortgage139

Attempts to collect debt not owed47

Improper use of your report44

Took or threatened to take negative or legal action40

False statements or representation22

Where complainants live (last 12 months)

Pennsylvania152

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

Shellpoint Partners, LLC: CFPB Complaints | MoneyWatchUSA