A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / SOFI TECHNOLOGIES, INC.

SOFI TECHNOLOGIES, INC.

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

3,442

Change vs prior 12 months

+37%

2,512 prior

Complaints on record (all-time)

6,965

Answered on time

100%

Closed with relief

8.8%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account2,214

Money transfer, virtual currency, or money service271

Payday loan, title loan, personal loan, or advance loan253

Credit reporting or other personal consumer reports206

Student loan142

Debt collection82

Debt or credit management5

By problem (last 12 months)

Managing an account1,334

Problem with a lender or other company charging your account377

Closing an account353

Incorrect information on your report115

Fraud or scam106

Opening an account105

Dealing with your lender or servicer97

Problem with a purchase shown on your statement83

Getting the loan79

Other transaction problem70

Where complainants live (last 12 months)

Pennsylvania134

North Carolina106

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.