Overview / Companies / Southwest Recovery Services, Inc.
Southwest Recovery Services, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
258
Change vs prior 12 months
+38%
187 prior
Complaints on record (all-time)
1,063
Answered on time
55.8%
Closed with relief
0.8%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Took or threatened to take negative or legal action
By product (last 12 months)
By problem (last 12 months)
Took or threatened to take negative or legal action81
Attempts to collect debt not owed68
Written notification about debt33
False statements or representation27
Incorrect information on your report26
Improper use of your report8
Problem with a company's investigation into an existing problem7
Threatened to contact someone or share information improperly3
Communication tactics2
Charged upfront or unexpected fees1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.