Overview / Companies / SUN LOAN COMPANY INC.
SUN LOAN COMPANY INC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
237
Change vs prior 12 months
+106.1%
115 prior
Complaints on record (all-time)
729
Answered on time
99.6%
Closed with relief
14.3%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Took or threatened to take negative or legal action
By product (last 12 months)
By problem (last 12 months)
Took or threatened to take negative or legal action60
Incorrect information on your report57
Attempts to collect debt not owed33
Problem with a company's investigation into an existing problem26
Struggling to pay your loan13
Improper use of your report12
False statements or representation9
Problem when making payments8
Charged fees or interest you didn't expect5
Written notification about debt5
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.