A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / Synovus Bank

Synovus Bank

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

329

Change vs prior 12 months

-70.8%

1,126 prior

Complaints on record (all-time)

4,632

Answered on time

100%

Closed with relief

32.8%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports140

Debt collection86

Checking or savings account26

Debt or credit management2

Money transfer, virtual currency, or money service1

Payday loan, title loan, personal loan, or advance loan1

By problem (last 12 months)

Incorrect information on your report93

Took or threatened to take negative or legal action46

Improper use of your report26

Problem with a company's investigation into an existing problem24

Attempts to collect debt not owed22

Managing an account15

Getting a credit card14

Fees or interest12

Other features, terms, or problems11

Closing your account10

Where complainants live (last 12 months)

Massachusetts12

North Carolina12

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.