Overview / Companies / The Bureaus, Inc.
The Bureaus, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
554
Change vs prior 12 months
+31%
423 prior
Complaints on record (all-time)
2,186
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed176
Took or threatened to take negative or legal action123
Written notification about debt71
Incorrect information on your report62
False statements or representation53
Improper use of your report33
Problem with a company's investigation into an existing problem23
Communication tactics7
Electronic communications3
Getting a credit card1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.