A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / TrueAccord Corp.

TrueAccord Corp.

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

2,969

Change vs prior 12 months

—

Complaints on record (all-time)

5,620

Answered on time

99.8%

Closed with relief

0%

monetary or non-monetary

Most-complained product

Debt collection

Most common problem

Attempts to collect debt not owed

By product (last 12 months)

Debt collection2,510

Credit reporting or other personal consumer reports440

Debt or credit management5

Payday loan, title loan, personal loan, or advance loan4

By problem (last 12 months)

Attempts to collect debt not owed1,160

Took or threatened to take negative or legal action478

Written notification about debt382

False statements or representation235

Incorrect information on your report233

Electronic communications175

Improper use of your report123

Problem with a company's investigation into an existing problem84

Communication tactics55

Threatened to contact someone or share information improperly25

Where complainants live (last 12 months)

South Carolina105

North Carolina85

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

TrueAccord Corp.: CFPB Complaints | MoneyWatchUSA