A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / U.S. BANCORP

U.S. BANCORP

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

6,597

Change vs prior 12 months

—

Complaints on record (all-time)

49,458

Answered on time

100%

Closed with relief

28%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account2,379

Credit card1,822

Credit reporting or other personal consumer reports965

Debt collection256

Prepaid card252

Money transfer, virtual currency, or money service221

Vehicle loan or lease101

Payday loan, title loan, personal loan, or advance loan30

Debt or credit management8

By problem (last 12 months)

Managing an account1,122

Incorrect information on your report606

Problem with a purchase shown on your statement502

Closing an account453

Opening an account384

Other features, terms, or problems356

Improper use of your report306

Struggling to pay mortgage211

Trouble during payment process210

Problem with a company's investigation into an existing problem208

Where complainants live (last 12 months)

California1,461

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

U.S. BANCORP: CFPB Complaints | MoneyWatchUSA