Overview / Companies / United Collection Bureau, Inc.
United Collection Bureau, Inc.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
443
Change vs prior 12 months
+14.8%
386 prior
Complaints on record (all-time)
1,910
Answered on time
98.6%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed176
Written notification about debt77
False statements or representation53
Took or threatened to take negative or legal action36
Incorrect information on your report22
Communication tactics19
Improper use of your report19
Problem with a company's investigation into an existing problem16
Threatened to contact someone or share information improperly11
Electronic communications9
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.