Overview / Companies / United Shore Financial Services, LLC
United Shore Financial Services, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
659
Change vs prior 12 months
+82%
362 prior
Complaints on record (all-time)
2,309
Answered on time
98.5%
Closed with relief
0.8%
monetary or non-monetary
Most-complained product
Mortgage
Most common problem
Trouble during payment process
By product (last 12 months)
By problem (last 12 months)
Trouble during payment process296
Struggling to pay mortgage112
Incorrect information on your report71
Closing on a mortgage59
Applying for a mortgage or refinancing an existing mortgage52
Problem with a company's investigation into an existing problem28
Improper use of your report17
Took or threatened to take negative or legal action10
Attempts to collect debt not owed5
Confusing or missing disclosures1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.