A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / UPGRADE, INC.

UPGRADE, INC.

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

1,870

Change vs prior 12 months

+55.7%

1,201 prior

Complaints on record (all-time)

4,809

Answered on time

99.9%

Closed with relief

0.6%

monetary or non-monetary

Most-complained product

Credit reporting or other personal consumer reports

Most common problem

Incorrect information on your report

By product (last 12 months)

Credit reporting or other personal consumer reports688

Debt collection681

Payday loan, title loan, personal loan, or advance loan268

Checking or savings account136

Vehicle loan or lease9

Money transfer, virtual currency, or money service7

Debt or credit management3

By problem (last 12 months)

Incorrect information on your report496

Took or threatened to take negative or legal action364

Attempts to collect debt not owed205

Problem with a company's investigation into an existing problem164

Managing an account105

Improper use of your report103

Problem when making payments60

Written notification about debt51

False statements or representation45

Charged fees or interest you didn't expect42

Where complainants live (last 12 months)

North Carolina72

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.