Overview / Companies / Uprova Credit, LLC
Uprova Credit, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
225
Change vs prior 12 months
+112.3%
106 prior
Complaints on record (all-time)
412
Answered on time
100%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Charged fees or interest you didn't expect
By product (last 12 months)
By problem (last 12 months)
Charged fees or interest you didn't expect126
Struggling to pay your loan52
Problem when making payments9
Problem with the payoff process at the end of the loan9
Getting the loan4
Was approved for a loan, but didn't receive the money3
Electronic communications2
Issues with repayment2
Problem with additional add-on products or services2
Received a loan you didn't apply for2
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.