Overview / Companies / Velocity Portfolio Group
Velocity Portfolio Group
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
444
Change vs prior 12 months
-57.2%
1,038 prior
Complaints on record (all-time)
2,834
Answered on time
99.8%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed104
Took or threatened to take negative or legal action69
Written notification about debt65
False statements or representation62
Incorrect information on your report59
Problem with a company's investigation into an existing problem20
Improper use of your report18
Communication tactics13
Electronic communications10
Threatened to contact someone or share information improperly7
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.