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Village Capital & Investment LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
284
Change vs prior 12 months
+61.4%
176 prior
Complaints on record (all-time)
842
Answered on time
99.3%
Closed with relief
0.4%
monetary or non-monetary
Most-complained product
Mortgage
Most common problem
Trouble during payment process
By product (last 12 months)
By problem (last 12 months)
Trouble during payment process129
Struggling to pay mortgage93
Applying for a mortgage or refinancing an existing mortgage20
Closing on a mortgage16
Incorrect information on your report15
Improper use of your report6
Problem with a company's investigation into an existing problem4
Attempts to collect debt not owed1
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.