Overview / Companies / Waypoint Resource Group, LLC
Waypoint Resource Group, LLC
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
946
Change vs prior 12 months
—
Complaints on record (all-time)
2,519
Answered on time
76.3%
Closed with relief
0.1%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Attempts to collect debt not owed
By product (last 12 months)
By problem (last 12 months)
Attempts to collect debt not owed351
Took or threatened to take negative or legal action196
Incorrect information on your report108
Written notification about debt105
False statements or representation60
Problem with a company's investigation into an existing problem46
Communication tactics28
Improper use of your report25
Electronic communications23
Threatened to contact someone or share information improperly2
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.