A complaint is a statement by a consumer, not a proven violation. Larger companies naturally receive more complaints. MoneyWatchUSA does not give financial advice, recommend products, or rank "worst" companies.

Overview / Companies / WEBSTER BANK, NATIONAL ASSOCIATION

WEBSTER BANK, NATIONAL ASSOCIATION

CFPB Consumer Complaint Database · CFPB Consumer Complaint Database

Complaints, last 12 months

235

Change vs prior 12 months

+20.5%

195 prior

Complaints on record (all-time)

1,621

Answered on time

99.6%

Closed with relief

5.1%

monetary or non-monetary

Most-complained product

Checking or savings account

Most common problem

Managing an account

By product (last 12 months)

Checking or savings account193

Debt collection15

Money transfer, virtual currency, or money service13

Credit reporting or other personal consumer reports3

By problem (last 12 months)

Managing an account142

Closing an account21

Problem with a lender or other company charging your account17

Took or threatened to take negative or legal action13

Other transaction problem10

Opening an account6

Problem caused by your funds being low6

Trouble during payment process4

Applying for a mortgage or refinancing an existing mortgage3

Incorrect information on your report2

Where complainants live (last 12 months)

North Carolina5

Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.

WEBSTER BANK, NATIONAL ASSOCIATION: CFPB Complaints | MoneyWatchUSA