Overview / Companies / Westcreek Financial
Westcreek Financial
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
562
Change vs prior 12 months
+91.8%
293 prior
Complaints on record (all-time)
1,223
Answered on time
28.5%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Debt collection
Most common problem
Took or threatened to take negative or legal action
By product (last 12 months)
By problem (last 12 months)
Took or threatened to take negative or legal action167
Attempts to collect debt not owed89
Incorrect information on your report85
Problem with a company's investigation into an existing problem34
Charged fees or interest you didn't expect28
Improper use of your report27
Written notification about debt27
False statements or representation25
Problem with the payoff process at the end of the loan15
Managing the loan or lease10
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.