Overview / Companies / WHEELS FINANCIAL GROUP, LLC.
WHEELS FINANCIAL GROUP, LLC.
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
160
Change vs prior 12 months
+10.3%
145 prior
Complaints on record (all-time)
872
Answered on time
98.8%
Closed with relief
0%
monetary or non-monetary
Most-complained product
Payday loan, title loan, personal loan, or advance loan
Most common problem
Incorrect information on your report
By product (last 12 months)
By problem (last 12 months)
Incorrect information on your report45
Charged fees or interest you didn't expect34
Improper use of your report16
Problem with a company's investigation into an existing problem12
Struggling to pay your loan10
Vehicle was repossessed or sold the vehicle9
Problem with the payoff process at the end of the loan7
Took or threatened to take negative or legal action7
Attempts to collect debt not owed6
False statements or representation4
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.