Overview / Companies / ZIONS BANCORPORATION
ZIONS BANCORPORATION
CFPB Consumer Complaint Database · CFPB Consumer Complaint Database
Complaints, last 12 months
168
Change vs prior 12 months
+68%
100 prior
Complaints on record (all-time)
1,112
Answered on time
100%
Closed with relief
8.3%
monetary or non-monetary
Most-complained product
Checking or savings account
Most common problem
Managing an account
By product (last 12 months)
By problem (last 12 months)
Managing an account59
Fraud or scam14
Problem caused by your funds being low10
Trouble during payment process9
Closing an account8
Improper use of your report7
Incorrect information on your report7
Problem with a lender or other company charging your account7
Opening an account5
Applying for a mortgage or refinancing an existing mortgage4
Where complainants live (last 12 months)
Source: CFPB Consumer Complaint Database. A complaint is a consumer's statement of a problem, not a finding against the company. Larger companies receive more complaints because they have more customers. For help with a specific dispute, go to consumerfinance.gov/complaint.